Our in-game tracking system has been activated in the Official version. When your account encounters the banning issue, please follow the instructions:

  1. Banned Account: Your account has been permanently banned from the server due to committing prohibited activities. You can send an appeal by sending the registration email and account name to Contact Us.
  2. Match matching is locked: Due to inappropriate behaviors, the tracking system will automatically temporarily lock the accounts to participate in the matches. Players can play normally after the banning time counts down.
It may take time to review. We appreciate your cooperation.