Hi, Thenions! Poto is here to assist you with any concerns you may have regarding the Purchase
We apologize if there's an issue that made you request a refund, as our focus is to always provide the best experience for our dedicated players.
Unfortunately, since Google and Apple handle all of the transactions you also need to request a refund directly from them. We are not able to give refunds directly through Thetan Rivals support.
Keep in mind that a successful refund request will roll back your account resulting in losing items you have gotten with the purchase.
Refund from Google Play Store:
(or contact the Thetan Rivals support team)
Refund from Apple AppStore: