If you are experiencing frequent game crashes, reinstalling the game may resolve the issue. However, it's important to note that reinstalling should be considered a last resort and should only be attempted if crashes persist. Here's how to do it on both Android and iOS:

On Android:

1. Exit the game; then, go to your device's Settings and tap on Apps.
2. Find the game's app icon and select "Uninstall."
3. Restart your device.
4. Go to the Google Play Store, reinstall the game, and launch it.
5. Return to in-game settings and log in to your  WolffunID to retrieve your progress.

On iOS:

1. Exit the game.
2. Locate the game icon on your home screen, tap and hold it until it starts to wiggle.
3. Tap the "X" in the corner of the icon and confirm the deletion of the app.
4. Open the App Store, and download the game again.
5. Launch the game and log in to your WolffunID to recover your progress.